We hope that you are satisfied with your The Edition Shop purchase. In the event that you need to return an item, please send us an email at firstname.lastname@example.org to get the process started. Please review our policy below.
Your return must be made within 7 days of the delivery date. To be eligible for a return, your item must be unused, unworn, unaltered and in the same condition that you received it. It must also be in the original packaging and have all tags attached. To complete your return, we require a receipt or proof of purchase. You will be responsible for return shipping costs.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Your banking institution may require additional days to process your refund. You can also choose to receive a store credit instead of refund.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The Edition Shop reserves the right to deny a refund if the merchandise does not meet our return policy requirements. Please note that an excessive number of returns within a 12-month period may cause us to reject future orders from you.